Privacy Policy

Privacy Policy
Effective Date: 13 July 2026
Garrison Gardens Privacy Policy
At Garrison Gardens, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us or use our services.
Who We Are
Garrison Gardens is a grounds maintenance and soft landscaping business providing services to domestic and commercial clients throughout the UK.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details on our website or by emailing us.
What Information We Collect
We may collect the following personal information:
● Your name
● Postal address
● Email address
● Telephone number
● Property address where work is carried out
● Details of enquiries and quotations
● Payment and invoicing information
● Any correspondence between you and Garrison Gardens
If you contact us through our website, we may also collect information such as your IP address and browser type for website security and performance purposes.
How We Use Your Information
We use your information to:
● Respond to enquiries
● Provide quotations
● Deliver our grounds maintenance and landscaping services
● Arrange appointments and site visits
● Process payments and issue invoices
● Communicate about ongoing or completed work
● Meet our legal and accounting obligations
● Improve our customer service
We only collect information that is necessary for these purposes.
Legal Basis for Processing
We process your personal information where:
● It is necessary to perform a contract with you.
● It is necessary for our legitimate business interests.
● We are required to comply with legal obligations.
● You have provided consent where required.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
● Accountants and bookkeeping providers
● Payment providers
● Suppliers involved in delivering your project
● IT service providers
● Legal or regulatory authorities where required by law
All third parties are expected to keep your information secure.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
Financial records may be retained for up to seven years to comply with UK tax and accounting requirements. Other information will be deleted when it is no longer required.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you have the right to:
● Access the personal information we hold about you.
● Request correction of inaccurate information.
● Request deletion of your personal information where appropriate.
● Restrict or object to certain processing.
● Request transfer of your data where applicable.
● Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact Garrison Gardens.
Cookies
If our website uses cookies, they are used to improve functionality, monitor website performance and enhance your browsing experience. You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Garrison Gardens
Email: garrisongardensltd@outlook.com
Telephone: 07359669490
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).